Terms of service

Last Updated: June 2026

Welcome to Lunavelia. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please discontinue the use of our website.

1. Website Use

By using this website, you confirm that:

  • You are at least 18 years old or have obtained permission from a parent or legal guardian.
  • You will use this website only for lawful purposes.
  • You will not interfere with the security or operation of the website.

Lunavelia reserves the right to refuse service or terminate access to the website at its sole discretion.

2. Products and Availability

We strive to ensure that product descriptions, images, and pricing are accurate.

However, we do not guarantee that:

  • Product descriptions are completely error-free.
  • Colors displayed on different devices will exactly match the actual products.
  • Products will always remain available.

Lunavelia reserves the right to modify or discontinue products and adjust prices without prior notice.

3. Pricing and Payments

All prices displayed on our website are listed in U.S. Dollars (USD).

By placing an order, you authorize Lunavelia to charge your selected payment method for the full amount of your purchase.

We reserve the right to:

  • Correct pricing errors.
  • Refuse or cancel orders resulting from incorrect pricing.
  • Decline transactions suspected of fraud or unauthorized activity.

4. Order Acceptance

Order confirmation emails do not constitute final acceptance of your order.

Lunavelia reserves the right to cancel or refuse orders due to:

  • Product unavailability
  • Payment authorization issues
  • Pricing inaccuracies
  • Suspicious or fraudulent activity
  • Violations of these Terms

If payment has already been collected, approved cancellations will be refunded to the original payment method.

5. Shipping Policy

Shipping fees and available delivery methods are displayed during checkout.

While we work hard to process orders promptly, shipping schedules may be affected by weather conditions, carrier operations, customs procedures, or other circumstances beyond our control.

Please refer to our Shipping Policy for additional details.

6. Returns and Refunds

Our return and refund procedures are described in our Refund Policy.

By placing an order, you acknowledge and agree to those terms.

Lunavelia reserves the right to refuse returns that do not meet our return requirements.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Website design
  • Videos and other materials

is the property of Lunavelia or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written consent.

8. Prohibited Activities

Users may not:

  • Violate any laws or regulations.
  • Upload malicious code or harmful software.
  • Attempt unauthorized access to our systems.
  • Use automated tools to scrape or collect data.
  • Engage in fraudulent, deceptive, or abusive activities.

Violations may result in account termination and legal action where appropriate.

9. User Feedback and Submissions

Any comments, reviews, suggestions, or feedback submitted to Lunavelia may be used without restriction or compensation.

By submitting content, you grant Lunavelia a non-exclusive, royalty-free, perpetual right to use, reproduce, and publish such content.

10. Disclaimer

All products and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, Lunavelia disclaims all warranties, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

We do not guarantee uninterrupted access to our website.

11. Limitation of Liability

Lunavelia shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the applicable order.

12. Third-Party Links

Our website may contain links to third-party websites.

Lunavelia is not responsible for the content, products, services, or privacy practices of those websites.

Accessing third-party websites is done at your own risk.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information in accordance with that policy.

14. Changes to These Terms

We reserve the right to modify these Terms at any time.

Any changes become effective immediately upon posting on this page. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United States.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate courts.

If you have any questions regarding these Terms of Service, please contact us at support@lunavelia.com. We are always happy to assist you. 💖